Alcatel-Lucent OpenTouch Systems


OpenTouch™ Business Edition targets enterprises with up to 1500 users and delivers an unprecedented level of openness (SIP, applications, platforms). It is the new generation of the Alcatel-Lucent Business integrated Communication Solution (BiCS), enriched with Genesys SIP server technology and a native multimedia conferencing engine.

It delivers advanced communications that help you interconnect your network, people, processes and knowledge for cost control. It’s also cost-optimized to keep expenditures under control as you position yourself for future expansion.

With the Alcatel-Lucent OpenTouch Business Edition, you have all of the necessary software and licenses for a comprehensive, application-enabled communications system on a single, industry-standard server.


  • All-in-one pre-installed server
  • Video at the core: voice activated multipoint video switching without a MCU
  • User centricity: same experience across devices (My IC Phone, My IC Desktop and My IC Mobile), transparent switch form one device to another while interacting
  • OmniPCX™ Enterprise Communication Server key features
  • OmniTouch™ 8082 My IC Phone support
  • OmniVista™ 8770 Network Management System
  • OmniTouch™ 8440 Voice Messaging Services
  • OmniTouch™ 8600 My Instant Communicator
  • OmniTouch 8660 My Teamwork
  • OmniTouch™ 8450 Fax Server
  • OmniTouch™ Contact Center Standard Edition
  • SIP Session Manager & Media Server