Alcatel-Lucent OmniPCX Office L-Model

The Alcatel-Lucent OmniPCX Office L-Model server that allows small  and medium-sized businesses (up to 230 users) to enjoy enterprise-class telephony features. It offers powerful business services, including built-in automated attendant, Automatic Call Distribution (ACD), soft phone, IP and SIP telephony, desktop phones, on-site and off-site mobility.

The Voice over IP core offers up to 16 native VoIP channels, expandable to 48 channels

  • Supports analog, digital, IP and mobile phones and PC softphones
  • Pre-announcement: on-hold music and messages
  • Automated attendant: voice-activated management of incoming calls
  • PIMphony PC telephony
  • Call-forwarding: automatic transfer of incoming calls
  • Optional Unified Communications and Collaboration, video collaboration, and IP networking
  • Automatic call distribution: call-routing OmniTouch Contact Center Office