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Alcatel-Lucent OpenTouch Suite for SMB

To succeed as a small or medium sized business, high levels of customer satisfaction and employee productivity and low operational costs are essential Age of Civilization 2. Maximize customer satisfaction by professionally greeting clients, partners and suppliers, increase employee productivity by automatically connecting customers to the right people with less wait time and decrease operational costs with scalable, energy-saving products tailored to your business needs Download explorer 9.

  • IP multisite networking
  • Complete plug-and-play infrastructure for voice and data
  • WLAN/LAN with or without Ethernet

“More than 17 million users worldwide already enjoy the benefits of Alcatel-Lucent OpenTouch Suite for SMB.”

Optimize Mobility

  • Maintain a single number for each user’s email, mobile and office phone
  • Reduce cost and save time by answering calls whenever, wherever
  • Onsite mobility solutions include the Alcatel-Lucent OmniTouch 8118 and 8128 WLAN Handsets and the DECT family (400 DECT, 500 DECT, 8232 DECT)
  • Offsite mobility solutions incorporate BYOD applications such as the Alcatel-Lucent OmniTouch 8600, allowing employees access to customer contacts as well as Alcatel-Lucent OmniPCX Office RCE services including voicemail, call routing and call logs

Customize Your Desktop

  • Alcatel-Lucent OmniTouch 8082 My IC Phone with peer-to-peer video
  • Alcatel-Lucent IP Touch 8 Series phones with integrated IP connectivity and telephony
  • Alcatel-Lucent PIMphony Softphone personal communication manager
  • Alcatel-Lucent OmniTouch My IC Web web-based office solution
  • Alcatel-Lucent My IC Social Networks Microsoft Outlook plug-in

Collaborate Cost-effectively with a Variety of Services

  • Access new technology without the front-end investment with the cloud-based LifeSize Connection service
  • Easily share presentations with the LifeSize point-to-point HD communications tools featuring an intuitive user interface with a name-based directory, presence, icons and search
  • Reduce costs with the plug-and-play audio conferencing of the Alcatel-Lucent OmniTouch 4135 IP Conference Phone module
  • Combine audio and web conferencing with the Alcatel-Lucent OmniTouch 8660 My Teamwork Office Edition
  • Easily supervise team activities, improving teamwork and customer satisfaction with the Alcatel-Lucent PIMphony Softphone
  • Increase employee productivity with the advanced features of the Alcatel-Lucent OmniPCX Office RCE Fax Server centralized IP fax solution

Greet Professionally

  • Provide a professional and manageable welcome to customers with a phone or PC attendant console
  • Allow customers to automatically connect to their preferred assistant when available
  • Integrate your system’s voicemail with a unified greeting
  • Direct calls intelligently by department and skills
  • Optimize daily tasks and improve guest services with an embedded hotel application

Grow to Scale

  • Modular communication suites, services, software licenses, server and networking infrastructure at every level