PARTNERS

Alcatel-Lucent 400 DECT Wireless Handset

Alcatel-Lucent Digital Enhanced Cordless Telecommunications (DECT) phones provide the same features and functionalities as our fixed desk digital sets. An employee’s DECT phone can be associated with his office phone, and phones share a unique phone number and the same level of service.

Ergonomic and intuitive, Alcatel-Lucent Professional Digital Enhanced Cordless Telecommunications (DECT) phones mean employees are free to get on with their jobs while making sure they can always be reached as the need arises.

DECT phones rely on a network of on-site base stations to provide seamless voice access for people on the move. Improved accessibility means fewer missed calls, greater customer satisfaction, and increased staff efficiency.

Features and Capabilities

Improved ergonomic design
Intuitive interface with 4-way navigator
Display and keypad backlight
Integrated antenna
Color display
Built-in loudspeaker and headset connection
Compatibility: handsets function with previous releases of OmniPCX Office
Supporting Alcatel-Lucent OmniPCX telephony protocol
Global portability through software-programmable country adaptations (frequency and power) that allow a single 300 DECT or 400 DECT handset to be used in multiple countries
Infrastructure investment protection (compatibility with deployed Alcatel-Lucent DECT base stations) under Alcatel-Lucent OmniPCX communication server software support policy
Excellent voice quality and business telephony features throughout the workplace contributing to improved user responsiveness and productivity
Long battery life
Durability in harsh environments

Benefits

Optimized for professional use: excellent voice quality, full range of calling features, excellent autonomy
Cost-effective: calls to DECT phones are routed on an internal network and incur no additional charges
Enhanced usability: full roaming capability with seamless handover between easy-to-install base stations
Enhanced reactivity: on-site mobility reduces lost calls and increases capacity to respond to customer requests
Twinset option: a user’s fixed phone and DECT phone share a single number, making it easy for colleagues and clients to get in touch

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Alcatel-Lucent 300 DECT Wireless Handset

The Alcatel-Lucent 300 Digital Enhanced Cordless Telecommunications (DECT) phone is optimized for professional use, excellent voice quality, and a full range of calling features. Because DECT phones are routed on an internal network, they incur no additional charges making them very cost-effective.

The 300 DECT has a twinset option which allows a user’s fixed phone and DECT phone to share a single number making it easy for colleagues and clients to reach them.

Features and Capabilities

Full roaming capability
Seamless handover between easy-to-install base stations
Improved ergonomic design
Intuitive interface with 4-way navigator
Vibrator mode
Display backlight
Belt clip
Integrated antenna

DECT_300_400_Manual

Alcatel-Lucent IP Desktop Softphone

The Alcatel-Lucent IP Desktop Softphone helps businesses optimize their employees’ productivity with this fully-integrated telephony solution that provides desktop users with faster and more user-friendly access to telephone facilities.

The IP Desktop Softphone can become the telephony choice for remote and on-site workers, especially when desktop connection is the preferred communication mode.

Voice communications on the computer through VoIP protocol
Available anywhere the user is able to connect to the company’s IP network
The IP Desktop Softphone can run in Business mode or Contact Center agent mode
Personalized User interface
Identical layout and keys as the Alcatel-Lucent IP Touch phone sets
Up to 15 different ring tones
Multi-language
Telephony is supported on any CTI environment

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Alcatel-Lucent OmniTouch 4135 Conference Phone

With the Alcatel-Lucent 4135 IP Conference Phone, calls can be recorded and stored and the conference guide allows calls to be pre-programmed groups. Featuring expansion microphones, the OmniTouch 4135 IP Conference Phone is the business phone of choice for large conferences.

Increases collaboration and enables creative exchanges with remote parties
Allows spontaneous group brainstorming and problem-solving sessions
Reduces travel and administration time and costs
Leverages the installed base of Alcatel-Lucent OmniPCX Enterprise systems
Interoperability with survival router (embedded SIP Proxy) provides continuity of service with Alcatel-Lucent OmniPCX Enterprise systems
Enables high-quality audio conferencing
LDAP client with direct access to directory thru dedicated key
Easy configuration with the Web interface – Settings can be imported and exported to other OmniTouch 4135 IP Conference Phones
Expansion for large rooms – A combination of the unit’s omni directional microphone with directional microphones increases voice pickup from 30 m2 (320 ft 2) to twice that size
SIP connectivity enables connection to the Alcatel-Lucent OmniPCX™ Communication Server
SIP redundancy with Alcatel-Lucent OmniPCX Enterprise Communication Server
Support for power over Ethernet (PoE)
Four simultaneous connections can be linked to create a five-way call

ALU-4135-Conference-Phone-User-Manual

Alcatel-Lucent Wireless Phones

Alcatel-Lucent Digital Phones

Alcatel-Lucent IP Phones

Alcatel-Lucent is a world leader in communications and customer service solutions with more than 250,000 customers worldwide. The Alcatel-Lucent IP Touch Phone series are full-featured desk phones that offer integrated IP connectivity and telephony.

Alcatel-Lucent IP Touch Phones are designed to increase employee efficiency and productivity by targeting and supporting different user needs to enhance your organisation’s performance.

Alcatel-Lucent OpenTouch Systems

OpenTouch™ Business Edition targets enterprises with up to 1500 users and delivers an unprecedented level of openness (SIP, applications, platforms). It is the new generation of the Alcatel-Lucent Business integrated Communication Solution (BiCS), enriched with Genesys SIP server technology and a native multimedia conferencing engine.

It delivers advanced communications that help you interconnect your network, people, processes and knowledge for cost control. It’s also cost-optimized to keep expenditures under control as you position yourself for future expansion.

With the Alcatel-Lucent OpenTouch Business Edition, you have all of the necessary software and licenses for a comprehensive, application-enabled communications system on a single, industry-standard server.

Features

All-in-one pre-installed server
Video at the core: voice activated multipoint video switching without a MCU
User centricity: same experience across devices (My IC Phone, My IC Desktop and My IC Mobile), transparent switch form one device to another while interacting
OmniPCX™ Enterprise Communication Server key features
OmniTouch™ 8082 My IC Phone support
OmniVista™ 8770 Network Management System
OmniTouch™ 8440 Voice Messaging Services
OmniTouch™ 8600 My Instant Communicator
OmniTouch 8660 My Teamwork
OmniTouch™ 8450 Fax Server
OmniTouch™ Contact Center Standard Edition
SIP Session Manager & Media Server

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IWATSU Wireless Solutions

The ICON Digital Enhanced Cordless Telecommunications (DECT) 1 phone keeps you in constant touch with colleagues and key customers even when you have to leave your work area. The DECT1 handset gives users improved mobility, ﬂexibility and comfort. Increase accessibility with this high-performance telephone and put a host of advanced communication technology at your fingertips.

The ICON DECT1 phone relies on a network of on-site base stations to provide seamless voice access for people on the move. Improved accessibility means fewer missed calls, greater customer satisfaction, and increased staff efficiency.

Features that keep you connected:

Roaming
Seamless handover between base stations
Hold, transfer and conference calls
User-friendly interface with context sensitive soft keys
Shared central directory with 200 entries
Call log records the last 50 calls, whether incoming or outgoing
Twelve speed dial keys (numbers 2 through 9 on the twelve-key dial pad and the four bottom feature keys)

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IWATSU – Esnatech TOL-IVM

The Esnatech TOL-IVM voice messaging system is an embedded voicemail/automated-attendant call processing system for the Iwatsu ECS IP Media Centre. This system streamlines calls to your business and answers callers with greetings specific to the number dialed, person or department reached or based on the caller ID of the outside caller. Employees can manage voice messages from their phone or computer. Optional unified communications and mobility options are also available for Apple iPhone®, Blackberry®, Windows® Smartphone and Android™ devices.

System-Wide Features

Automated attendant: For customer service, it is essential to ensure incoming calls are handled efficiently and professionally. Greet callers with customized announcements based on incoming line or number dialed. Efficiently direct calls through helpful menu options directed at your clients and potential customers. Any of the 50 Iwatsu TOL-IVM voice mailboxes may be defined as an automated attendant voice menu.

Automatic message forwarding: Mailboxes may be programmed to automatically forward a voice message left at the destination mailbox to other mailboxes and extensions.

Remote call forwarding: Remote call forwarding allows users to direct incoming calls to ring at any remote location. Calls can be forwarded to an answering service, mobile phone or home telephone.

Standard Web Client Features

The TOL-IVM Web Client provides visual voicemail access from a web browser. Use the Web Client to manage your messages, configure your mailbox settings and access you contacts.

Optional Advanced Mobility (UC) Client Manager Features

Presence management: Using scheduling and filtering information, advanced unified communications enables presence management based on location, availability, and in-office status. Full integration with calendar program such as Microsoft® Outlook® automatically change user availability status based on calendar entries.

UC call manager: This application resides on a user’s PC desktop and displays details of incoming calls to an extension. Screen pops allow users to answer, ignore or redirect ringing calls to another external number or extension.

UC mobile client: Specific applications have been developed for Apple iPhone, Blackberry, Windows Smartphone and Android devices that allow users to dial contacts, set location and availability, see the location and availability status of co-workers in real time, send secure text messages, access call logs and manage messages.

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