Alcatel-Lucent Phone Systems

Alcatel-Lucent OmniPCX Enterprise

The Alcatel-Lucent OmniPCX Enterprise Communication Server is a voice, video and wireless call processing solution that offers broad scalability ranging from 10 to 100,000 users spread across multiple geographical sites. It offers highly reliable, real-time, carrier-grade performance solutions with an unmatched 99.999% percent uptime.

Architectural flexibility
Simplified management
Intelligent networking
Openness interoperability and integrated solutions

Features and Capabilities

Unified communications applications provide access to all communications services from any location and any device (e.g., GPRS mobile phones, digital and analog phones, Web browsers, PDAs, etc.)
Web softphone improves real-time communication flow, providing access to corporate directory, messaging systems, third-party CRM/ERP applications, etc.
Single, multi-OS software platform compatible with a large variety of hardware platforms tailed for any enterprise configuration
Open, flexible system with an independent infrastructure, enabling the integration of all existing IT resources and ensuring the system can evolve as needed
Integration within IBM® Lotus Notes® and Microsoft® Outlook®
Provides the building blocks for any IP and/or legacy communications solution, incorporating the latest Linux®, XML, SIP and VXML technologies and open standard practices such as QSIG, ITU-T H.323, CSTA and SIP
Kit/library for developers such as Alcatel- Lucent XML Telephony API v1.0

Capacities:

Single server: 15,000 IP users/5,000 TDM users
100 servers in a single network
Fully networked servers, 100,000 IP/TDM users with single image
250 servers in a supra network
More than 1 million users in a supra-network

Alcatel-Lucent OpenTouch Suite for SMB

To succeed as a small or medium sized business, high levels of customer satisfaction and employee productivity and low operational costs are essential. Maximize customer satisfaction by professionally greeting clients, partners and suppliers, increase employee productivity by automatically connecting customers to the right people with less wait time and decrease operational costs with scalable, energy-saving products tailored to your business needs.

IP multisite networking
Complete plug-and-play infrastructure for voice and data
WLAN/LAN with or without Ethernet

Alcatel-Lucent OmniPCX Office L-Model

The Alcatel-Lucent OmniPCX Office L-Model server that allows small and medium-sized businesses (up to 230 users) to enjoy enterprise-class telephony features. It offers powerful business services, including built-in automated attendant, Automatic Call Distribution (ACD), soft phone, IP and SIP telephony, desktop phones, on-site and off-site mobility.

Alcatel-Lucent OmniPCX Office S-Model

The Alcatel-Lucent OmniPCX Office S-Model server that allows small and medium-sized businesses (up to 224 users) to enjoy enterprise-class telephony features. It offers powerful business services, including built-in automated attendant, Automatic Call Distribution (ACD), soft phone, IP and SIP telephony, desktop phones, on-site and off-site mobility.

The Voice over IP core offers up to 16 native VoIP channels, expandable to 48 channels
Supports analog, digital, IP and mobile phones and PC softphones
Pre-announcement: on-hold music and messages
Automated attendant: voice-activated management of incoming calls
PIMphony PC telephony
Call-forwarding: automatic transfer of incoming calls
Optional Unified Communications and Collaboration, video collaboration, and IP networking
Automatic call distribution: call-routing OmniTouch Contact Center Office

MANUAL_ALU_OXO_User_Guide