ALCATEL-LUCENT

Alcatel-Lucent IP Desktop Softphone

The Alcatel-Lucent IP Desktop Softphone helps businesses optimize their employees’ productivity with this fully-integrated telephony solution that provides desktop users with faster and more user-friendly access to telephone facilities.

The IP Desktop Softphone can become the telephony choice for remote and on-site workers, especially when desktop connection is the preferred communication mode.

Voice communications on the computer through VoIP protocol
Available anywhere the user is able to connect to the company’s IP network
The IP Desktop Softphone can run in Business mode or Contact Center agent mode
Personalized User interface
Identical layout and keys as the Alcatel-Lucent IP Touch phone sets
Up to 15 different ring tones
Multi-language
Telephony is supported on any CTI environment

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Alcatel-Lucent OmniTouch 4135 Conference Phone

With the Alcatel-Lucent 4135 IP Conference Phone, calls can be recorded and stored and the conference guide allows calls to be pre-programmed groups. Featuring expansion microphones, the OmniTouch 4135 IP Conference Phone is the business phone of choice for large conferences.

Increases collaboration and enables creative exchanges with remote parties
Allows spontaneous group brainstorming and problem-solving sessions
Reduces travel and administration time and costs
Leverages the installed base of Alcatel-Lucent OmniPCX Enterprise systems
Interoperability with survival router (embedded SIP Proxy) provides continuity of service with Alcatel-Lucent OmniPCX Enterprise systems
Enables high-quality audio conferencing
LDAP client with direct access to directory thru dedicated key
Easy configuration with the Web interface – Settings can be imported and exported to other OmniTouch 4135 IP Conference Phones
Expansion for large rooms – A combination of the unit’s omni directional microphone with directional microphones increases voice pickup from 30 m2 (320 ft 2) to twice that size
SIP connectivity enables connection to the Alcatel-Lucent OmniPCX™ Communication Server
SIP redundancy with Alcatel-Lucent OmniPCX Enterprise Communication Server
Support for power over Ethernet (PoE)
Four simultaneous connections can be linked to create a five-way call

ALU-4135-Conference-Phone-User-Manual

Alcatel-Lucent Wireless Phones

Alcatel-Lucent Digital Phones

Alcatel-Lucent IP Phones

Alcatel-Lucent is a world leader in communications and customer service solutions with more than 250,000 customers worldwide. The Alcatel-Lucent IP Touch Phone series are full-featured desk phones that offer integrated IP connectivity and telephony.

Alcatel-Lucent IP Touch Phones are designed to increase employee efficiency and productivity by targeting and supporting different user needs to enhance your organisation’s performance.

Alcatel-Lucent OpenTouch Systems

OpenTouch™ Business Edition targets enterprises with up to 1500 users and delivers an unprecedented level of openness (SIP, applications, platforms). It is the new generation of the Alcatel-Lucent Business integrated Communication Solution (BiCS), enriched with Genesys SIP server technology and a native multimedia conferencing engine.

It delivers advanced communications that help you interconnect your network, people, processes and knowledge for cost control. It’s also cost-optimized to keep expenditures under control as you position yourself for future expansion.

With the Alcatel-Lucent OpenTouch Business Edition, you have all of the necessary software and licenses for a comprehensive, application-enabled communications system on a single, industry-standard server.

Features

All-in-one pre-installed server
Video at the core: voice activated multipoint video switching without a MCU
User centricity: same experience across devices (My IC Phone, My IC Desktop and My IC Mobile), transparent switch form one device to another while interacting
OmniPCX™ Enterprise Communication Server key features
OmniTouch™ 8082 My IC Phone support
OmniVista™ 8770 Network Management System
OmniTouch™ 8440 Voice Messaging Services
OmniTouch™ 8600 My Instant Communicator
OmniTouch 8660 My Teamwork
OmniTouch™ 8450 Fax Server
OmniTouch™ Contact Center Standard Edition
SIP Session Manager & Media Server

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Alcatel-Lucent OmniPCX Enterprise

The Alcatel-Lucent OmniPCX Enterprise Communication Server is a voice, video and wireless call processing solution that offers broad scalability ranging from 10 to 100,000 users spread across multiple geographical sites. It offers highly reliable, real-time, carrier-grade performance solutions with an unmatched 99.999% percent uptime.

Architectural flexibility
Simplified management
Intelligent networking
Openness interoperability and integrated solutions

Features and Capabilities

Unified communications applications provide access to all communications services from any location and any device (e.g., GPRS mobile phones, digital and analog phones, Web browsers, PDAs, etc.)
Web softphone improves real-time communication flow, providing access to corporate directory, messaging systems, third-party CRM/ERP applications, etc.
Single, multi-OS software platform compatible with a large variety of hardware platforms tailed for any enterprise configuration
Open, flexible system with an independent infrastructure, enabling the integration of all existing IT resources and ensuring the system can evolve as needed
Integration within IBM® Lotus Notes® and Microsoft® Outlook®
Provides the building blocks for any IP and/or legacy communications solution, incorporating the latest Linux®, XML, SIP and VXML technologies and open standard practices such as QSIG, ITU-T H.323, CSTA and SIP
Kit/library for developers such as Alcatel- Lucent XML Telephony API v1.0

Capacities:

Single server: 15,000 IP users/5,000 TDM users
100 servers in a single network
Fully networked servers, 100,000 IP/TDM users with single image
250 servers in a supra network
More than 1 million users in a supra-network

Alcatel-Lucent OpenTouch Suite for SMB

To succeed as a small or medium sized business, high levels of customer satisfaction and employee productivity and low operational costs are essential. Maximize customer satisfaction by professionally greeting clients, partners and suppliers, increase employee productivity by automatically connecting customers to the right people with less wait time and decrease operational costs with scalable, energy-saving products tailored to your business needs.

IP multisite networking
Complete plug-and-play infrastructure for voice and data
WLAN/LAN with or without Ethernet

Alcatel-Lucent OmniPCX Office L-Model

The Alcatel-Lucent OmniPCX Office L-Model server that allows small and medium-sized businesses (up to 230 users) to enjoy enterprise-class telephony features. It offers powerful business services, including built-in automated attendant, Automatic Call Distribution (ACD), soft phone, IP and SIP telephony, desktop phones, on-site and off-site mobility.

Alcatel-Lucent OmniPCX Office S-Model

The Alcatel-Lucent OmniPCX Office S-Model server that allows small and medium-sized businesses (up to 224 users) to enjoy enterprise-class telephony features. It offers powerful business services, including built-in automated attendant, Automatic Call Distribution (ACD), soft phone, IP and SIP telephony, desktop phones, on-site and off-site mobility.

The Voice over IP core offers up to 16 native VoIP channels, expandable to 48 channels
Supports analog, digital, IP and mobile phones and PC softphones
Pre-announcement: on-hold music and messages
Automated attendant: voice-activated management of incoming calls
PIMphony PC telephony
Call-forwarding: automatic transfer of incoming calls
Optional Unified Communications and Collaboration, video collaboration, and IP networking
Automatic call distribution: call-routing OmniTouch Contact Center Office

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